ONLINE ORDER RETURN POLICY
Our Products. If you are not completely satisfied with your purchase of a Ball and Buck product, we will be happy to offer a return on unused merchandise within thirty (30) days of receipt (certain restrictions apply).
Partner Brands. Should a non-Ball and Buck product that we carry not meet your expectations, we offer a return on unused merchandise within fourteen (14) days of receipt (certain restrictions apply).
Processing Returns. If you need to process a return of unused merchandise, please contact us via email at firstname.lastname@example.org or call us at 888-808-4680 to obtain an RMA number to include with your return package. The customer is responsible for all expenses related to return shipping. In the event there was an error on your order, we will assist in providing a prepaid return label for your merchandise to be returned.
FINAL SALE ITEMS
Final Sale items will be specifically indicated as “Final Sale” on the product page. Items denoted as Final Sale at the time of purchase are not eligible for refund, return, or exchange.
We do not currently offer exchanges. Once you’ve returned your item, you can order a new item from our online store.